Medicare Burwood

I am at Medicare at Westfield Burwood. They are now cashless, and there are quite a few people waiting. In an effort "to help customers" they have a woman near the ticket printing machine trying to put you off from coming in. They would be much faster if she was actually behind the counter doing some real work. Instead you can fill in a form and wait 2 weeks (and probably more) for a cheque to arrive.